90 Second Spot
My professional life in Germany began in 1991, after searching for and finding a job at the Marriott Hotel in Frankfurt/M., where I spent the first year focusing on night audit and as the general cashier (bookkeeping). Then I moved to Accenture where I spent 20+ years learning and growing, typically in lead roles, within the internal Finance and Capability Development business practices. For the first five years, I was responsible for back-office management accounting for our eastern European offices, working with two different mainframe systems.
During the next five years, I built and managed a back-office client accounting team for Europe and Africa, supporting internal finance, developing and enhancing Lotus Notes databases, internal processes and service-level agreements.
When Accenture began implementing SAP R/3 internally, I began focusing on training development and delivery and identified my passion for the development of eLearning content, performance support sites, procedures and internal communications – this led me into the larger area of capability development, knowledge management and social media for learning.
My strengths and skills are established and driven by my natural affinity and enthusiasm for technology, in concert with focus on process and project management, development and packaging of learning content, a very strong customer service focus, in concert with a great attitude and, very important, people. Human interaction as a team, a project lead or member (live or virtual) must be present to feel as though my work has purpose and meaning.
Working with and mastering programs, systems and back-office processes (as a project consultant or manager) professionally fulfills me, as well as developing and maintaining technical and process-related documentation, job aids, presentations, learning material and performance support sites.
As a freelancer today, I offer standard and customized eLearning development services (e.g. Rapid eLearning) as well as individual training on authoring programs. I also enjoy working on national and international change management / ERP (or related) projects where I can exercise and enhance my strengths and skills – equally interesting is a mixed role in the area of back-office operations for short and long-term contracts.
I would be pleased to introduce myself as well as meet with and present to you, some example work from my past portfolio.